Frequently ASked QUestions
Please take a moment to review this section if you’re interested in our services and need further clarification on how we operate. We’ve compiled answers to common questions to help you understand our process.
FAQ
How do I book a photo session with JTF Studios?
Start by booking a free consultation to discuss your vision and preferences. Once your ideas are finalized, you’ll be guided to book your session on our website. There you would secure your session with a 50% non-refundable deposit.
What payment methods do you accept?
We accept major credit cards, PayPal, and other online payment methods such as Cash App and Zelle.
When is the remaining balance due?
The final balance is due on the day of your session.
What if I need to reschedule my session?
You can reschedule up to 3 days before your session without additional fees. Rescheduling within 3 days may require a new deposit.
What happens if I cancel my booking?
Cancellations made more than 3 days in advance will receive a refund (excluding the non-refundable deposit). No refunds are issued for cancellations within 3 days of the session.
What happens if I’m late to my session?
Arriving more than 15 minutes late will result in a $15 fee. Arriving more than 35 minutes late may lead to cancellation without a refund.
When will I receive my photos?
Your proofs will be delivered based on your package timeline after the final payment is made.
Can I request additional edits?
Yes! Each package includes a set number of revisions. Additional edits are available for an extra fee.
What are raw images?
Raw images are unprocessed files straight from the camera, containing all the original data. They are not color-corrected, cropped, or enhanced.
What are edited images?
Edited images are enhanced to improve their quality. Adjustments include color correction, exposure adjustments, and basic enhancements such as cropping.
What are retouched images?
Retouched images go beyond basic edits. They include fine details like skin smoothing, blemish removal, and advanced enhancements to achieve a polished, professional look.
Have Additional Questions?
Please submit using the form on our contact page, and we will be in touch shortly.